At Collared Up we strive to produce solid, long-lasting equipment. However, let's face it, none of the products used to make any dog equipment is indestructible. Yes, just like any product out there, all of our products can also be chewed, scratched, and damaged.
There are steps you can take that will reduce and possibly eliminate damage to the Collared Up equipment you've purchased. Here is what we recommend:
~ Never leave equipment unattended with or on your pets
~ Limited to no playing while wearing fancy equipment
~ Inspect equipment regularly for damaged hardware and unbent prongs
~ Clean & condition leather regularly to help it last longer
When all recommendations are taken into consideration your Collared Up equipment will last for many, many years.
In the event that your equipment has any of the following:
~ Damaged hardware
~ Studs or Rhinestones with unbent prongs
~ Missing studs, rhinestones, or conchos
Please contact us or email us at email@example.com to discuss repairing your equipment.
Collared Up will repair/replace any piece of hardware that has failed as long as it isn't due to misuse or overuse. Types of hardware include, but are not limited to Buckles, D rings, strap keepers, studs, and rhinestones.
As of 7/19/2023 we are closed for new orders. Unfortunately, we do not plan to open for new orders at any time in the future.
However, we have discounted artist's choice collars available to purchase until September 26, 2023. Discount is already applied, no code needed. Check out what's available right now!
As of September 26, 2023 our website will be closed.
Please reach out to us with any questions and order status via email at firstname.lastname@example.org
This email address is managed 1 day a week until outstanding orders have been completed.